Return Policy

Returns & Store Credit Policy

We want you to love your LUNEA purchase. If your order isn't the perfect fit, we're happy to accept eligible returns for store credit.

All pieces are sold as sets.

Return Eligibility

· We gladly accept returns for:

· Change of mind

· Size changes

· Style preferences

To be eligible for a return:

· Items must be returned within 14 days of delivery.

· Items must be unworn, unwashed, and in their original condition.

· All original tags and hygienic liners must remain attached.

· Items must be free of makeup, deodorant, perfume, lotions, sunscreen, stains, pet hair, odors, or any signs of wear.

· Items must be returned in their original packaging.

Once your return has been received and approved, a LUNEA store credit will be issued via email. Store credit never expires and may be used toward any future purchase.

Refund Policy

LUNEA does not offer refunds for change of mind, sizing, or style preferences.

Refunds are only issued if an item is determined to be faulty, damaged upon arrival, or if you receive an incorrect item.

Return Shipping

Customers are responsible for return shipping costs. We recommend using a trackable shipping service, as LUNEA cannot be responsible for returns lost or damaged during transit.

Original shipping charges are non-refundable.

Sale Items

All sale items, promotional purchases, and gift cards are final sale and cannot be returned or exchanged.

Faulty or Incorrect Items

If you receive a faulty, damaged, or incorrect item, please contact us within 7 days of delivery with your order number and photos of the item. We'll work with you to resolve the issue as quickly as possible.